Oman Honey (“we,” “us,” or “our”) respects the privacy of our visitors and customers (“you” or “your”). This Privacy Policy describes the types of information we collect about you when you visit our website ([insert website address]) (the “Website”) and how we use that information.
Information We Collect
We collect the following types of information about you:
Information you provide directly to us: This includes information you provide when you create an account, place an order, subscribe to our newsletter, or contact us for customer support. This information may include your name, billing and shipping address, email address, phone number, and payment information.
Information collected automatically: When you visit the Website, we may collect certain information about your device and browsing activity automatically using cookies and other tracking technologies. This information may include:
Your IP address
Browser type
Operating system
Referral URLs
Pages visited
Search terms
Google Analytics data (including but not limited to user demographics, interests, and behavior on the Website)
How We Use Your Information
We use the information we collect about you for the following purposes:
To process your orders and fulfill your requests.
To send you important information about your orders, including order confirmations, shipping confirmations, and invoices.
To send you marketing and promotional communications, such as newsletters and special offers (you can opt out of these communications at any time).
To personalize your experience on the Website.
To improve the Website and our services.
To analyze trends and statistics (including through Google Analytics with full options).
To prevent fraud and maintain the security of the Website.
Sharing Your Information
We may share your information with third-party service providers who help us operate the Website and provide our services. These service providers may be located outside of your country of residence. We will only share your information with service providers who have agreed to comply with our privacy standards.
We may also share your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process served on us, or to protect and defend our rights or property.
Social Media Platforms
We use social media platforms like Meta (including Facebook and Instagram), Twitter, and Snapchat to connect with our audience and provide customer service. When you interact with us on social media, the social media platform may collect information about you. We recommend that you review the privacy policies of these platforms to understand how they collect and use your information.
Data Retention Period
We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Choices
You can opt out of receiving marketing and promotional communications from us by following the unsubscribe instructions in those communications. You can also access, update, or delete your personal information by contacting us as described below.
You can also control the use of cookies by adjusting your individual browser settings. Please refer to your browser’s documentation for instructions on how to allow, disable, or delete cookies.
Security
We take reasonable steps to protect the information you provide to us from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on the Website. We encourage you to review this Privacy Policy periodically to stay informed about updates.
Contact Us
If you have any questions about this Privacy Policy, please contact us by email at care@omanhoneytrading.com or by phone at +971 50 733 0520.
Children’s Privacy
The Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you believe that your child under 13 has provided us with personal information, please contact us as described above. We will delete the information from our records.
