At Oman Honey Trading, we prioritize your satisfaction with our products. We accept returns only in the case where items received by the customer are damaged. Please review our return policy below:
Eligibility:
We accept returns only for items that are damaged upon receipt by the customer.
To be eligible for a return, you must notify us of the damaged items within 2 days of receiving your order.
Return Process:
If your items are damaged upon receipt, please contact our customer service team within 2 days of receiving your order to report the issue and initiate the return process.
We may require photographic evidence of the damaged items for verification purposes.
Refund:
If the return is approved as genuine, we will process a refund for the damaged items.
Oman Honey Trading will bear the cost of the return and issue a refund to your original method of payment.
Non-Returnable Items:
Items that are not damaged upon receipt by the customer are not eligible for return.
Contact Information:
If you need to report damaged items or have any questions about our return policy, please contact us at info@omanhoneytrading.com or +971 XXX XXXX (insert your phone number).
By placing an order with Oman Honey Trading, you agree to abide by this return policy. We value your trust in our products and strive to ensure a seamless experience for our customers.
